ROSWELL, Ga. — The City of Roswell is set to open a new Resident & Business Services center at City Hall this fall, centralizing multiple city services into a single, accessible location.
Located on the ground floor of City Hall at 38 Hill Street, the new center aims to streamline interactions for residents, businesses, and contractors by offering a concierge-style entry point and centralized services.
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“This initiative reflects our commitment to Service Excellence and to reshaping how Roswell delivers services,” Mayor Kurt Wilson said in a statement.
The Resident & Business Services center will provide a variety of services, including utility billing, sanitation and recycling, property taxes, and Recreation & Parks services.
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For businesses and contractors, the center will feature a Permitting and Licensing Hub, which includes a new online system for managing permits, licenses, and plans.
The design of the center is ADA-compliant and includes dedicated parking and improved wayfinding to enhance accessibility and convenience.
Construction of the 8,500-square-foot space was approved by the Mayor and Council in April 2025, with Crown Service Contractors handling the remodel.
The official opening date and details for a ribbon-cutting ceremony will be announced soon, marking a new chapter in how Roswell serves its community.
The new Resident & Business Services center is expected to provide a more connected, efficient, and welcoming experience for all who interact with Roswell’s City Hall.
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