Enraged over order, woman pulls knife on McDonald's employee, police say

SANDY SPRINGS, Ga. — A woman is facing charges after police say she attacked McDonald’s employees apparently because she wasn't happy with her order.

Channel 2's Mike Petchenik learned about the incident as he was pulling police reports Tuesday.

He quickly learned employees at the restaurant near the intersection of Roswell Road and Hammond Drive were in fear for their lives after the irate customer pulled a knife on them.

“I was taking care of a customer, getting them an ice cream or whatever, and she came -- she was like cursing and stuff," a McDonald’s employee said in a call to 911 on Sept. 17.

According to the caller and a police report, that customer was identified as Nefertiti Ogun.

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"She came out of nowhere. She just had a knife on her and she had the knife in her hand," the employee said on the 911 call. "She was trying to cut me. I see the knife in her hand."

The report said officers eventually tracked Ogun down and arrested her on felony aggravated assault charges.

Customers told Petchenik they were surprised to hear about the attack.

"I just think that's crazy," customer Ellie Mae said. “It's a little scary. Employees can't feel a sense of safety from customers. I think McDonald’s needs to take more precautions to keep their employees and customers safe. These things are happening more frequently I'm hearing about."

"I can't imagine that anyone would be that upset about something," customer Saxony Rehklau told Petchenik. “I don't want those type of people on the street. I would put them behind bars probably."

Petchenik briefly spoke to the manager of the store Tuesday.

He said he wasn't aware the attack occurred.

The manager said he doesn't plan to add security after hours. Instead, he said he plans to get rid of some of his employees.

Ogun remains in the Fulton County Jail.

Cox Media Group