ATLANTA,None — A disgruntled Atlanta Thrasher season ticket holder told Channel 2 consumer investigator Jim Strickland that it's been a big hassle trying to get his refund on next season's deposit.
Strickland discovered gauging the scope of the problem was a hassle too.
"It's just been one excuse after another. Where's my money at? Where's my refund? It's been well over a month from the time it was guaranteed to be sent back to me," complained fan Brad Lyons.
Strickland called Lyons' ticket representative. James Desmond refused comment and hung up the phone.
Strickland called back several times and got voicemail from several team officials.
"I was told, others have had this problem," said Lyons. A second fan told Strickland that he's still waiting for $3,700.
Lyons owed less than $200.
"I don't care. It's my money," he said.
Strickland also discovered the team's former owners, Atlanta Spirit LLC, haven't posted an update on the Web for weeks.
According to the website, before fans can get a 100 percent refund for next season, the NHL governors still need to approve the sale.
That happened nearly a month ago.
Less than an hour after our interview, Lyons called Strickland to say that the Thrashers phoned him with news that a check was cut and waiting.
He plans to pick it up Monday.
Strickland called to see the check and did not hear back by news time.
WSBTV
