• Man says APD impounded Uber driver's car during airport pickup

    Updated:

    ATLANTA - An Atlanta man says he's confused about who can legally pick up passengers at the airport after police cited his Uber driver and impounded the driver's car.
     
    That passenger is a WSBTV employee.
     
    Rich Thomas said he called Uber using the app on his phone but according to an Atlanta police report when he got in the driver's car an officer stopped and cited them.
               
    “I was shocked. I was very surprised. I felt terrible for the driver,” Thomas said.  
     
    Thomas says he was confused when APD's vehicle for hire enforcement stopped the Uber driver picking him up on March 25 at Hartsfield-Jackson International Airport.
     
    “The officer told him you're not supposed to pick people up here at the airport. I'm going to have to give you a ticket and impound your vehicle,” Thomas said.
     
    He said the driver picked him up in a silver Toyota Camry on the airport's lower level, not the designated taxi stand, and neither knew that wasn't allowed.
     
    “He had no idea. He was as shocked as I was,” Thomas said.  
     
    An airport spokesperson told Channel 2’s Amy Napier Viteri that all commercial vehicles need credentials and permits to pick up at the airport and added in a statement, “Companies that are operating illegally will be cited and their vehicles impounded."
     
    An Uber representative sent Viteri a statement about the issue saying:
     
    "With the recent passage of a sensible, modern regulatory framework for ridesharing through the Georgia Legislature, we are eager to engage Atlanta airport administrators in a constructive dialogue that paves the way for more consumer choice."
     
    Viteri asked travelers about this incident.
     
    “The entities that are involved, if they would all take time to come together, I think that everybody would benefit,” traveler Arnetta Cotton said.
     
    “It's a free market and if someone wants to provide a service then that's fine,” traveler Rodney Lyn said.
     
    Thomas said he just wants clarification.
     
    “It'd be good to know what the rules are at the airport. Can you use it yes or no?” Thomas said.


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