MCDONOUGH, Ga. — Some metro residents say they are seeing a delay of up to two months when it comes to receiving their mail.
Several McDonough residents are telling Channel 2′s Ashli Lincoln that these problems started after their two-way street was transformed into a one-way street.
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One woman says she is just now getting mail that is dated June. She says that because her street is a one-way and mail carriers drive on the right side of the car, homes on the left are getting overlooked.
“I will even pay to have my mailbox moved across the street,” Xena Long told Lincoln. “I’ll go dig the hole myself and put it there.”
She says she and her neighbors are having to wait weeks before seeing anything in their mailboxes.
This is one problem she says doesn’t trace back to COVID-19. These problems begin in the winter of 2019 when construction wrapped up on their street.
“It wasn’t like slowly dropping off, it just quit,” she said.
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Long says her neighbors are even missing paying some of their bills when they don’t get their mail.
“There’s one bill that we don’t get online, so our water bill, our water did get disconnected and the disconnect notice came in, three or four days after we connected our water back,” she said.
Long told Channel 2 Action News that she feels like her problems are not getting addressed because the USPS is focused on fixing pandemic-related issues.
“I’m just losing faith in all government offices, they’re not on top of stuff like they used to be,” she said.
The metro Atlanta area has seen an improvement in mail delivery in the last year with 87% of customers receiving their mail on time. But those other 13% are becoming increasingly more frustrated.
“Having to run to a post office to try to pick mail up instead of being able to get it at your front door as it’s designed to be is a hassle,” Long told Lincoln.
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Lincoln reached out to the USPS for a comment on this issue, but did not hear back.
She did find that residents are allowed to move their mailboxes after contacting the Post Master.
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