Atlanta

GA SNAP call center back offline hours after rebooting following cyberattack

People whose SNAP accounts hacked are out of luck after federal program expires In December, the Department of Human Services launched the Gateway EBT app and website. it allows SNAP recipients to be able to lock their cards, to prevent these types of thefts from happening. (WSBTV.com News Staff)

ATLANTA — The call center for Georgia’s food stamp program briefly rebooted on Tuesday after a recent cyberattack.

State officials say the call center came back online on Tuesday morning, but the Georgia Department of Human Services has temporarily shut it back down.

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Unusual activity into the call center was first reported on July 28. DHS said it immediately contacted the outside company in charge of running the system, and they launched an investigation.

The center was taken offline over the weekend during the investigation.

They are still encouraging all EBT cardholders to download the free ConnectEBT app for Android or Apple devices, so users can lock their cards when they are not in use.

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