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Family says nightmare water leak in their home is putting them in danger

By Rikki Klaus
By Rikki Klaus

DOUGLASVILLE, Ga. — A family said dozens of gallons of water are seeping into their home, forcing them to pump water from the floor constantly.

Channel 2's Rikki Klaus is in Douglasville at the Brighton Manor Apartments, where the family said they have been dealing with the nightmare for weeks.

Klaus spoke to Sheemika Kendrick who said a leak likely from the water table is forcing she and her family to dump out buckets of water several times an hour, 24 hours a day.

"The utility closet is flooded," Kendrick said. "It's literally an ocean in the utility closet, and towels are not helping it. It's just flowing."

Kendrick believes the leak is likely from the water table, but said her property manager has done little to fix it.

Kendrick suffers from a genetic disorder called brittle bone disease and uses a wheelchair. She said she is concerned that repeatedly dumping 12-gallon buckets of water could injure her.

Kendrick said she told her property manager about the problem weeks ago, but the problem continues to get worse. She said at this point, her family is forced to dump water all night long.

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"We can't sleep because you sleep for 30 minutes, the water can be to the refrigerator," Kendrick said. "That's how quick it moves. We can't live like this."

Kendrick's family isn't the only one with water troubles. Next door, Shyrra Snell juggles wet floors -- all while taking care of her 3-month-old baby. Snell said she almost slipped and fell on the wet floors with her baby in her arms.

"I had her in my arms and didn't realize there was water and just kept walking," Snell said.

Kendrick said the property manager told her it's been hard to get a plumber out during the holiday. But Kendrick said she wants answers, not excuses.

"If you've known about this for two weeks, I don't understand why it takes that long," she said.

The property manager said a plumber was supposed to come out Saturday afternoon, but Kendrick said he never showed up.

Cox Media Group

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