Jersey Mike’s dethroned Atlanta-based Chick-fil-A as the top quick-service restaurants according to the American Customer Satisfaction Index.
This is the first time in 11 years that Chick-fil-A did not take the No. 1 spot on the index.
Jersey Mike’s was recognized as the top-rated brand for its freshness, variety and value.
Chick-fil-A remains the clear winner in the quick-service chicken category.
For full-service restaurants, Longhorn Steakhouse and Texas Roadhouse tied for first.
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