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Home Depot responds to possible customer data breach

ATLANTA — Atlanta-based Home Depot is investigating a potential credit card data breach.

The home improvement retailer released a statement on Wednesday saying it is working with its banking partners and law enforcement to investigate.

The possible data breach was first reported by Brian Krebs of Krebs on Security, a website that focuses on cyber security. Krebs said multiple banks reported "evidence that Home Depot stores may be the source of a massive new batch of stolen credit and debit cards."

The Krebs report says that the responsible party may be the same group of Russian and Ukrainian hackers suspected in last year's massive breach at Target Corp.

Here is Home Depot's full message to its customers: 

We're looking into some unusual activity that might indicate a possible payment data breach and we're working with our banking partners and law enforcement to investigate.  We know that this news may be concerning and we apologize for the worry this can create.  If we confirm a breach has occurred, we will make sure our customers are notified immediately.  For now, you should know the following:

First, you will not be responsible for any possible fraudulent charges.  The financial institution that issued your card or Home Depot are responsible for those charges should we confirm a breach.

Make sure you are closely monitoring your accounts and reach out to your card issuer should you notice any unusual activity.

If we confirm a breach, we will offer free identity protection services, including credit monitoring, to any potentially impacted customers.

We're working hard to get you the information you need as quickly as possible and will continue to provide updates as we learn more.

If you have any questions, please call Home Depot Customer Care at 1-800-HOMEDEPOT (1-800-466-3337).

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