HENRY COUNTY, Ga. — Channel 2 Action News is getting results for a Henry County family who watched as a postal truck dug up their front yard and left a muddy mess.
"I couldn't believe this. He purposely drove straight through the yard rather than using the turn around," homeowner Greg Bowen told Channel 2 consumer investigator Jim Strickland. "And I'm hollering for him to stop and he's just spinning wheels and spinning wheels."
The postal truck had to be pulled out of their yard with a wench.
The incident happened in the middle of a December, a month in which the Atlanta area recorded nearly a foot of rain, three times the average.
A month later, the damage remains unfixed.
"It should not take calling the media, getting a hold of you and you talking to them for anything to get done. People should just do the right thing," Bowen’s wife told Strickland.
Only hours after Strickland emailed pictures of the damage to the Postal Service, Iran Sanders, McDonough postal officer in charge, went out to the Bowens’ home.
He's not authorized to give interviews, but Sanders gave the Bowens the pledge of a quick fix.
"I do apologize, Mr. and Mrs. Bowen. Now that it's been brought to my attention, I will be on top of this and get it taken care of for you," Sanders said while our camera was rolling.
"You guys got a hold of them today, which was fantastic. Now they need to get out here and take care of this problem," Mrs. Bowen said.
The post office said it does not comment on personnel issues, so the fate of the driver is unclear.
To make a claim with the postal service, click here.
Cox Media Group