Passengers said people were passing out, getting sick from extreme heat on Delta flight to Atlanta

Atlanta-based Delta Air Lines is promising to make things right for passengers who were stuck on the tarmac in Las Vegas in triple-digit heat for hours. The flight was on its way to Atlanta.

The National Weather Service said temperatures at Harry Reid International Airport exceeded 111 degrees on Monday.

It was so hot, that emergency crews had to come onboard to help people struggling in the heat.

“It was just chaos. There was a woman walking up the aisle who looked like she was going to pass out and they ended up putting an oxygen mask on her,” passenger Krista Garvin said. “There’s ambulances outside the window, multiple firemen departments. A bunch of them went to the back, a bunch of people had thrown up. People had fainted, you know, gone to the bathroom.”

Passengers said the flight was scheduled to leave at 1:40 p.m. and after two hours, people around started to get sick from the heat, including flight attendants.

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“I extremely apologize. I’ve been on here just as long as you guys have been on here. I don’t feel my best. Everybody and the crew is on the same page as everyone here,” one flight attendant told a passenger on video recorded on the flight.

“They were trying to, I guess, attend to people that had more urgent concerns. And that’s what they kind of were saying, you know? They were like, ‘We have medical emergencies.’ Came overhead, they’re like, ‘I’m sorry you’ve been waiting this whole time.’ Three hours! I’m triggered just even talking about it,” passenger April Love said.

Eventually, after four hours, everyone was asked to leave the plane and those who passed out were taken out on stretchers.

“It’s just traumatizing at this point. There’s people running around everywhere. They come over the loudspeaker and say you can choose to get off the plane or you can stay on. And if you get off, just know you won’t get a flight out for a couple days,” Garvin said.

In a statement, Delta said the passengers received a compensatory offer and were accommodated on other flights.

Officials also say they’re now looking into the circumstances that led to uncomfortable temperatures inside.

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