Falcons season ticketholders say they won’t get first dibs at Beyoncé tickets as promised

ATLANTA — The Beyhive is buzzing after superstar Beyoncé announced she’s going on tour, and making two stops at Atlanta’s Mercedes-Benz Stadium.

Both shows in August are expected to sell out quickly, but some Atlanta Falcons fans are trying to figure out why they’re not getting first dibs like they were promised.

The season ticketholders say they bought their Personal Seat Licenses, which means they own the seats they sit in at Mercedes-Benz Stadium. They say when they purchased the licenses, they were promised the first shot at tickets to concerts like Beyoncé’s.

[DOWNLOAD: Free WSB-TV News app for alerts as news breaks]

Channel 2′s Tom Jones spoke to one season ticket holder who was able to get her hands on two Beyoncé tickets.

“I love my PSL seats,” Lisa Flagg said. “So we do get first dibs on whatever goes on in the stadium.”

Other Falcons PSL seat owners aren’t feeling that kind of love right now.

“This is not guaranteeing anything,” Lisa Horton said.

Horton is among Falcons season ticket holders who say they were told they’d get first dibs on concert tickets when they signed up for the PSLs. They say they were just informed that won’t be the case for Beyoncé's two shows. They will have to wait in line.

“Just like the regular person on the street,” Brett Tolbert said.

They say they were told only club level PSL owners got first dibs at getting the Beyoncé tickets, which is how Flagg got hers.

“I was extremely upset because I’m a huge Beyoncé fan,” Tan White explained. The fans say the Falcons website doesn’t differentiate between club and general PSLs.


Jones reached out to Mercedes-Benz Stadium to get some answers. A spokesperson would only say the venue is doing everything it can to take care of its fans.

Flagg says there is a difference in the club level PSLs and the general PSLs.

“I know it’s a big price difference, so maybe that’s why,” she said.

Still, the general PSL fans say they feel cheated.

“We just want them to give us what they promised when they got us to sign up for these PSLs in the first place,” Horton said.

They say they were able to get first dibs the last time Beyoncé performed at Mercedes-Benz Stadium. They want to know what changed.

[SIGN UP: WSB-TV Daily Headlines Newsletter]

Comments on this article