Metro Atlanta counties issue boil water advisories as crews address water system issues

ATLANTA — Boil water advisories have been issued for parts of four metro Atlanta counties as more water systems are affected by record-breaking freezing temperatures.

On Monday, a boil water advisory was issued for residents in the North Monroe County water system due to a water main leak in the Butts County Water System, which services Monroe County. The advisory applies to any residences on Johnstonville Road and north of Johnstonville Road other than the River Forest, Riata, and River Walk subdivisions.

Another advisory was issued for parts of Haralson County.

On Sunday, Clayton County Water Authority issued the first boil water advisory after customers reported low water pressure or no water around the county.

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General Manager H. Bernard Franks said the reason for the water system problems is the below-freezing temperatures causing leaks in the distribution system.

“Our team is working to resolve the issue and restore service as quickly as possible. However, we do not have an estimate on when service will be restored,” General Manager H. Bernard Franks said. “We understand the difficulty this causes not only during an extreme cold weather event but also during the holiday.”

In addition to Clayton County’s water advisory, Forsyth County issued a similar advisor after crews found one of the main water system valves was frozen.


Officials said after crews went to work on the issue, they were able to restore water pressure for the rest of the area; however, a boil water advisory is still in effect for customers who lost water pressure completely or believe that they still have low pressure.

According to the Centers for Disease Control and Prevention, during a boil water advisory, customers should do the following:

  • Fill a pot with water
  • Heat the water until bubbles come quickly from the bottom of the pot to the top
  • Keep heating the water for another minute
  • Turn off the heat source and let the water cool
  • Pour water into a clean, sanitized container with a cover for storage

For more information, click here.

Anyone experiencing low water pressure or a water outage should contact their local water system operators immediately.

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