COBB COUNTY, Ga. — Cobb County is pledging to pay damage claims from an Austell man whose SUV hit an open manhole and crashed into a brick wall.
"When I hit it, it was like a big boom. I didn't know what was going on," Gary Brown told Channel 2 consumer investigator Jim Strickland.
A subdivision HOA demanded his liability insurance pay for the wall.
A wrecker yard wants Brown to pay more than $1,700 to store his totaled vehicle.
"They took X-rays and I have $10,000 worth of medical bills," Brown said.
A police report documents the crash, beginning with the uncovered manhole.
The police say Cobb County Water admits "pressure from (the) sewage back-up" dislodged the manhole cover.
The back-up occurred on Dec. 17, 2018. Brown claims the county had been unresponsive to his case.
"No response. I got nothing," Brown said.
Strickland learned the county's risk management department did not have Brown's cellphone number.
After Strickland provided it, Brown received word that his claim would be paid.
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