Gwinnett County

Metro Atlanta woman receives $3 million settlement from Dunkin’ after being burned by coffee

GWINNETT COUNTY, Ga. — A Dunkin’ franchise has reached a settlement worth millions with a metro Atlanta woman after coffee spilled in her lap, burning her in 2021.

According to a press release from Morgan & Morgan, the lid was allegedly not secured to the cup, causing it to spill.

The then-70-year-old woman went to a Dunkin’ location on Nelson Brogdon Blvd. in Sugar Hill in February 2021. Her attorneys say when she was handed the cup, the lid came off and the coffee spilled all over her legs and chest. She allegedly suffered second and third-degree burns on her thighs, groin and abdomen and had to get skin grafts.

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“America may run on Dunkin, but our client had to re-learn how to walk due to the severity of her burns,” said Morgan & Morgan attorney Benjamin Welch. “Her burns were so severe that she spent weeks in the burn unit at Grady Health and has had to entirely alter the way she lives her life.”

Golden Donuts, LLC, which operates the Dunkin’ franchise, has since agreed to pay the former federal government employee $3 million.

Since the incident, she has received $200,000 in medical bills.


Spokespeople for Morgan & Morgan say this case should serve as a reminder to restaurants that will be “held accountable for their negligence and [should] work harder to ensure the utmost safety when it comes to the food and drinks they serve.”

Channel 2 Action News has reached out to Dunkin’ for comment, but has not yet heard back.

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