City of Atlanta launches program to provide rental assistance during pandemic

ATLANTA — Mayor Keisha Lance Bottoms announced Thursday that the city has allocated $22 million from the Coronavirus Relief Fund to help keep renters in their homes.

Administered by the United Way of Greater Atlanta, the program will provide rental, utility or security deposit assistance to more than 6,700 City of Atlanta residents.

Renters who have experienced a loss of income because of the pandemic will be able to get help paying past due rent, utilities or security deposits for a maximum of $3,000 per household.


“Access to safe, affordable and livable housing is one of our Administration’s top priorities,” said Mayor Keisha Lance Bottoms. “Beyond the pressing challenges of COVID-19, we aim to ensure that every resident who wants to live in Atlanta is able to do so with dignity. Thank you to United Way of Greater Atlanta for being a partner in providing housing stability to residents as we navigate this now normal.”

As many as 16,000 households in the City of Atlanta make under $50,000 and are employed in jobs that are at high risk for layoffs from COVID-19, according to officials from United Way.

To apply for assistance and view eligibility requirements and FAQs, options include:

  • Access the client application by visiting or by clicking here.  
  • Text the keyword C19-ERA to 898-211 to be directed to the application page. 
  • Visit
  • Call 2-1-1 to speak with a live 2-1-1 Community Connection Specialist Hours are limited from 8:00 am to 7:00 pm, Monday through Friday. Due to high call volumes, the above-listed options are preferred. 

For more information, visit