GEORGIA — Have you been to Office Depot or Office Max between 2009 and November 2016?
The Federal Trade Commission said it is sending refund checks to more than 541,000 people “who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores for a free ‘PC Health Check.’”
The FTC said that, between 2009 and November 2016, Office Depot and a software provider did scans and told customers their computers had malware symptoms.
The only problem? It wasn’t true.
“Many customers who got false scan results were then tricked into buying computer diagnostic and repair services,” the FTC said in a Feb. 20 statement.
The FTC will refund $34 million to customers. The average individual refund in the case is $63.
In Georgia, $1,440,834 in refunds will be mailed to 22,747 customers.
If you have questions about your check, the FTC advises to call 855-915-0916.