ATLANTA — One woman says she got a stack of stamps when she tried to withdraw $280 from a Fifth Third Bank ATM. The bank told her it could take up to 45 days to get her money.
"I'm just out. I don't want to curse on TV, but I'm out literally out," the victim, Bernay Brown, said.
Brown's receipt shows she was making a cash withdrawal from her checking account.
Channel 2's Carl Willis spoke with a bank employee, who admitted the person who fills the ATM mixed up the cash and stamp canisters.
After being told she couldn't have her money, Brown called the police and then called Channel 2 Action News.
She said there was a procedure to follow since Brown didn't bank with Fifth Third.
"We have to do a dispute and it's going to take up to 45 days," Brown said, "I don't even have 24 hours. I don't have 48 hours. I need my money today because it happened today."
Brown says that was money to pay for gas and feed her family.
"$280 may not seem like a lot of money to somebody, but it's a lot of money to me," Brown said.
Shortly after Willis left the bank, Brown got a money order from Fifth Third Bank.
It was a relief for her, but according to the bank there are at least 10 other people who also need this straightened out.
"That's the sad part about it. When I came in at 10 this morning, there were six people in line with the same issue," Brown said.