Texas wedding videography company denies refund after Colorado bride-to-be dies in crash

Texas wedding videography company denies refund after Colorado bride-to-be dies in crash
A Texas-based videography company is holding firm in not refunding a fee to the fiance of a woman killed in a car crash in February. (Candelario Gomez Lopez/Pixabay)

The grieving fiance and family of a Colorado woman who died in a car crash three months ago said the wedding videography company is refusing to refund their money. The company, meanwhile, expressed its sympathy but said the upfront fee was nonrefundable.

According to her obituary, 22-year-old Alexis-Athena Steva Wyatt died Feb 3. Her wedding to Justin Montney would have been Saturday in Colorado Springs, according to their listing on TheKnot.com.

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Montney said he wrote to Copper Stallion Media, a Texas-based videography company, shortly after Wyatt’s death to request the $1,800 they contracted for with the company on Nov. 29, 2019.

“They should have been able to do (that) because they didn’t render any services,” Montney told KMGH-TV.

According to Montney, the Dallas company threatened to sue him for defamation after he left a review on TheKnot.com explaining his circumstance, KDRO reported. The company said it received more than 75 one-star reviews “in a matter of hours.”

After an exchange of emails, the company started a new website, JustinMontney.com, which it said it created to document its side of the story. Copper Stallion Media said had it bought the domain for the next two years. It also published what it claimed was an exchange of emails between Montney and the company.

"He kept emailing us trying to get a refund and we kept reiterating that the contract is non-refundable,' the website said.

Copper Stallion Media said Montney emailed the company May 18 and said "a presence will be taking place on social media.”

“This statement shows malice and intent to harm the reputation of Copper Stallion Media,” the company wrote on JustinMontney.com.

The company said that Montney admitted to KDRO that the contract was non-refundable “but says we should give the money back due to the circumstance.”

“Life is a (expletive), Justin,” Copper Stallion wrote on JustinMontney.com.

According to KGMH, on Saturday the company posted a photo of the couple with the following, “Today would have been the day where we would have filmed Justin and Alexis’ wedding. After what Justin pulled with the media stunt to try and shake us down for a refund we hope you sob and cry all day for what would have been your wedding day.”

The post has been taken down.

Calls to a representative of Copper Stallion Media by KDRO and KGMH for comment have not been returned, the television stations reported.