Postal worker saves family from house fire

COBB COUNTY, Ga. — Members of a Cobb County family are crediting a postal worker for saving their lives.

Their home was on fire, and four people were inside.

Outside, the mail carrier saw the flames.

Ken Jackson is a United States Postal Service mail carrier, and he's also modest.

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Postal Worker Raced To The Scene To Save The Family

Last Tuesday, he was delivering mail in Kennesaw when he saw smoke on Elmendorf Lane and raced to the source.

"I went by, checked to see what was happening, when I realized the side of the house was on fire,” Jackson said.

Neighbor Dewayne Laffey noticed the commotion.

Jackson ran to the front door and banged on it. He said he felt scared.

"I said, "Your house is on fire! Your house is on fire!" Jackson said.

Three adults and a preschool-age boy rushed out.

Jackson called 911, and no one was hurt.

"That's the best feeling I've had in years, to know I actually saved lives,” Jackson said.

The little boy's dad grabbed a hose and stopped the fire from spreading. The house is still liveable.

Back on his normal route days later, Jackson received a card from the family in their mailbox. It reads, "You are a true hero in our eyes and we can't thank you enough for calling 911 and alerting us of the fire! You truly saved our lives!" Jackson says he's no hero.

"I'm not a hero, like firefighters or police, but at least in my heart I know I helped someone,” Jackson said.

Jackson originally did not want Channel 2's Rikki Klaus to do a story on his actions, but his co-workers at the post office insisted, and called us.

Jackson hopes to speak with the family he helped save soon.

Cox Media Group