Security breach shuts down network for Woodruff Arts Center, High Museum

ATLANTA — The Woodruff Arts Center says it is investigating a security breach after an unauthorized third party caused a massive network outage, affecting many of the center's operations and systems.

The Alliance Theatre, the Atlanta Symphony Orchestra and the High Museum of Art were all affected by the breach.

“Upon learning of the incident, we immediately took steps to secure our systems and began working to implement enhanced security measures. Our team also began an investigation and an outside forensics firm was engaged to assist us,” the center said in a news release Friday.

The Woodruff Arts Center said there is no evidence that anyone’s personal or financial information was released, but it has called police about the breach.


Currently, you cannot buy tickets for any of the venues or their performances through their websites.

The arts center said people can buy tickets at the box office for each venue or through Ticketmaster.

“We are working to address the network outage and apologize for any inconvenience this may cause our patrons and community. We remain committed to taking steps to further enhance our network security infrastructure in an effort to prevent incidents like this from happening again,” the center said.

The center said if anyone has any questions about ticketing or performances, they can contact each venue at the following numbers:

High Museum Guest Relations: 404-733-4575

The Woodruff Arts Center Box Office: 404-733-4200

For questions about the outage, you can call: 800-270-9514.

Each of the venues has also posted information about ticket purchasing and questions about the incident on their websites.