Parents say airline never notified them about children's diverted flight

Parents say airline never notified them about children's diverted flight

Carter and Etta Gray

ATLANTA — Parents are upset after they say their children were stranded at Hartsfield-Jackson Atlanta International Airport.

They say no one contacted them after the plane carrying their children was diverted to Atlanta due to weather.

The children stayed at a hotel with an airline worker and shared a room with four other children.

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It was the children’s first flight without their parents and it did not go as expected.

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They were headed to Orlando from Iowa.

Carter and Etta Gray, ages 9 and 7, were returning from a trip to see their grandparents on July 22.

Their parents say an airline employee drove their children in an employee's own car to a hotel to stay the night.

When the kids got to the hotel, they say their kids texted them.

Four other children and their son shared a bed with a teenager he had just met.

They say no one with the airline ever told them, and they only learned about it when their children called them.

Frontier Airlines sent Channel 2 Action News a statement saying:

"Our records show that the children were in contact with their mother before being transported to the hotel and with their father the following morning."