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Thursday, May 23, 2013 | 7:27 p.m.

Posted: 9:16 p.m. Monday, July 16, 2012

Passengers let off flight from Mexico without going through customs, immigration

Airport security breach
Sunday night dozens of passengers on a Delta flight that arrived at the airport from Cancun, Mexico and somehow managed to get from their plane on Concourse E to the baggage claim area without clearing customs or immigration.

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Airport security breach photo
Dozens of passengers got off the Delta flight on Sunday who were then directed through a door that led straight onto Concourse E.
Airport security breach photo
All of the passengers ended up following signs to the baggage claim area at the new international terminal, bypassing the critical security step.

ATLANTA —

Channel 2 Action News is pushing for answers after what air safety experts call a major security breach at Hartsfield-Jackson International Airport this weekend.

Those experts tell Channel 2's Aaron Diamant this is a very big deal.

Sunday night dozens of passengers on a Delta flight that arrived at the airport from Cancun, Mexico and somehow managed to get from their plane on Concourse E to the baggage claim area without clearing customs or immigration.

Traveler Bonnie Becks said it made for an unsettling end to her honeymoon.

"We didn't go through customs, we didn't go through security, something's not right," Beck told Diamant.

Beck was one of dozens of passengers who got off the Delta flight on Sunday who were directed through a door that led straight onto Concourse E rather than into the sterile U.S. Immigration and Customs area.

"We saw a group of people from our flight and they looked just as confused as we did," Beck said.

All of them ended up following signs to the baggage claim area at the new international terminal, bypassing the critical security step.

"Somebody from the airport comes running over screaming, 'Were you on the Cancun flight, if so, you need to come with me right now,"' Beck said.

Sources at the airport said Delta employees at the gate were expecting a flight from a country where passengers pre-cleared U.S. Immigration and Customs and didn't verify where Beck's plane came from.

Air safety expert Brent Brown calls it a major mistake.

"If you let anybody out or if you don't control that environment, then security is breached. And once the breach starts you can't control the area at all," Brown said.

A Delta representative emailed a statement to Diamant saying, "Delta regrets the error and the inconvenience, however, the safety and security of our customers is Delta's number one priority. We continue to investigate the episode."

"Hopefully nobody with ill intentions did get off that flight, but the bottom line is you just never know," Beck said.

Delta said right now it is still working with the federal government to locate three people from that flight who left the airport without clearing customs.

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