ATLANTA - Hundreds of travelers were left without the plane trains at Atlanta’s Hartsfield-Jackson International Airport Friday afternoon.
The trains were down for approximately an hour due to a computer issue. The trains are now back up and running.
Twitter users tweeted us photos of large crowds squeezing through the walkways in the airport.
The airport released a statement regarding the incident:
"At approximately 2:35 p.m. at Hartsfield-Jackson Atlanta International Airport, the plane train system went out of service due to a computer system failure. Immediately upon notification, our on-site Bombardier technician was dispatched to the scene to begin working to restore service.
Atlanta Police Department officers, security teams, airline staff, operations employees and medical teams assisted with the flow of passengers and eased congestion. The 12-car system which runs three miles has a 99.8% reliability for running normally. On this very rare occasion, the computer system failed. A diagnosis of the system was conducted which permitted the technicians to correctly reboot the system. Before full service was restored, a safety run of the system was conducted."
Service was restored at approximately 4 p.m.
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