Kitchen in popular entertainment venue fails health inspection

CUMMING, Ga. — A restaurant at a chain bowling alley and entertainment center in Forsyth County has failed a health inspection.

In May, Stars and Strikes on Merchant's Square in Cumming got a high inspection score of 95. Now, the score for the entertainment center, which is popular for birthdays, has dropped more than 30 points.

Customers may be scoring well in the bowling alley, but the kitchen at Stars and Strikes failed its Oct. 5 health inspection with a 64.

“The one time we ate there I’d say they were kind of a middle of the road. Not that I was thinking about food because we were there for bowling,” customer Bob Drum said.

Violations included an ice machine soiled with a mildew-like substance, food not held hot enough and dirty floors under and around equipment.

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“The management needs to supervise and oversee better and the staff needs to be trained better,” customer Kathy Ayres said.

Channel 2 Action News went to Stars and Strikes to ask about the violations. We were referred to their corporate office.

In an email, director of marketing Scott Harris said, "We are very proud of our twelve-year history of exceptional health inspection scores. Unfortunately, a staff member failed to follow our established food safety guidelines. That failure led to multiple, minor violations on the day of the inspection."

Harris said that worker is no longer with Stars and Strikes. He also said the company's senior food and beverage managers are working closely with the local team to correct all the violations.

Stars and Strikes said it takes health and safety very seriously.

The health inspector will be doing a reinspection later this month. We'll let you know what the new score is.

Cox Media Group