Channel 2 Action News has uncovered new developments involving the Flying Biscuit Cafe on Peachtree Parkway in Gwinnett.
The franchise owner talked to Channel 2's Carol Sbarge Monday after the restaurant failed a second inspection this month. Thursday, The Flying Biscuit Cafe got an inspection score of 59. Earlier this month, it received a 40.
The franchise owner said he plans to reopen Thursday with retrained workers and renovations.
Brad Rubenstein owns the Flying Biscuit and said he and his staff made improvements after getting the 40.
“I was dumbfounded and shocked when she came up with a 59," Rubenstein said. " There’s nothing terrible happening behind the scenes that would make anyone eating here uncomfortable."
The violations in the latest inspection include dishes having food particles remaining after being washed in the dishwasher, observed lack of managerial control, observed that the incorrect inspection report was posted and employees failed to wash hands between changing gloves after handling raw egg.
Rubenstein said he has 20 years of food preparation experience. The Flying Biscuit corporate offices sais they hired an outside food safety partner in January to provide in depth training at the restaurants.
“They have done a walk-through of my store before and scored much higher than the health department did. But we worked with them today,” Rubenstein said.
The latest inspection report said the food service permit was suspended due to consecutive grades of unsatisfactory. That was last Thursday. The owner said he came up with a plan and got approval on Friday to reopen this week.
“Give us a chance. We care about you and care about food safety,” Rubenstein said.
Rubenstein said during the workers’ extra training, they went over things like hand washing, cross-contamination, temperature holding and other items. He said after it reopens Thursday, the restaurant will be re-inspected within 10 days.