by: Jim Strickland Updated:
GWINNETT COUNTY, Ga. - Federal regulators are investigating a Gwinnett County car dealer.
The manager of Gwinnett Place Nissan admits the dealership mistakenly sold a recalled minivan, without first doing the recall repair on a sensor that makes the car stall. The sensor reads the gas tank as empty, even though it may be up to one quarter full.
Nissan recalled nearly 30,000 2012 Quest vans in March, but the dealership sold one van to a Cobb County woman without doing the fix.
"It's our fault. It was a mistake. Obviously, we're responsible for it," said dealership general manager Lee Crumpton.
Consumer investigator Jim Strickland found in federal documents that Nissan issued a stop sale order on the vans until the fix was complete.
"It's not like there were hundreds of Quests for them to keep track of. They never should have sold me that car," said Rachele Capobianco, of Acworth.
She bought the recalled van, and said the problem cropped up at the worst possible time.
"I was approaching a major intersection at rush hour, and the car shut off again," she said.
Capobianco said another dealer's recall repair didn't work. She said she has suffered multiple stalls.
An arbitrator will decide whether Nissan should buy the van back.