by: Jim Strickland Updated:ATLANTA —
Channel 2 consumer investigator Jim Strickland is getting action from a major car company with dozens of owners who report a major problem.
Drivers who have a 2010 Nissan Rogue have complained to federal safety regulators that it losses power at the worst possible time.
"I'm very concerned about the safety of my family so I'm very concerned about the car," said owner Tino Holland.
Holland could not replicate the problem, nor can his dealer, without driving for hours first.
"It only happens when you take a road trip and when you go to the dealer. They say 'Keep driving it until it gets worse, then bring it in,'" Holland said. "They absolutely think I'm crazy."
Drivers have complained after several hours of operation, the Rogue suddenly decelerates going uphill.
Strickland found on the government's safercar.gov website that half the complaints about the Rogue regard acceleration.
Nissan said there's a fix documented in a service bulletin released
"I'm very concerned because people are blowing their horns in the back of me to move over. I'm afraid they're going to ram the back of me and run over," Holland said.
Government regulators said they are also aware of the problem but there is no investigation.
"I think the federal government should absolutely been concerned about this because eventually someone's going to be killed on the highway," Holland said.
A Nissan corporate representative went so far as to give Strickland his personal phone number so he could pass it on to Holland to ensure repairs would be made.