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Gas Shortage Causing Hostile Environment At Metro Atlanta Stations

Posted: 8:37 am EDT September 24, 2008Updated: 6:41 pm EDT September 24, 2008

An Exxon at Roswell Road and Johnson Ferry Road Wednesday only had two of their five pumps open due to low pressure. The wait to get gas at the station at 5 p.m. stretched for miles and the wait was over an hour.

People were running out of gas while just trying to find some.

Some customers angrily accused the manager of a Cobb County Chevron station of "selective selling." One customer yelled at the manager and said, "You're either going to sell it or you're not going to sell it."

But the manager told Channel 2 he was down to one working pump and people were just getting too crazy. "Only one pump is open," he said.

There were some signs of civility in Cobb County Wednesday. When Carolyn Mayfield ran out of gas on Cobb Parkway, people at a QuikTrip parted the way and let Channel 2 reporter Ross Cavitt and others push her to the pumps.

“I called a girlfriend and she said this place had gas, so I've been praying all the way here that we'd get here and we made it and then it just stopped,” said Mayfield.

“I’m on ‘E’. I am below 'E',” said another driver.

And with more people running low on gas, we’re hearing more stories about rude or even downright nasty behavior.

"This little old lady was about to run out of gas and everybody's just being scavengers. They're just being ridiculous," said one driver.

Another man said, "People need to be considerate and stop being scavengers. If we're scavengers at this time, then everything's going to fall apart. People have just got to stick together. If somebody needs it a little more than you -- give it to them."

At the East Cobb Exxon, the manager asked people to pump only $40 worth hoping to keep everyone cool.

"By the end of the day, my plan is that everybody can have gas and they can go home happy," said manager Raymond Rehmatulla.

The line was about 40 cars deep Tuesday afternoon at a 20-pump Quik Trip station just north of Atlanta. It was the only spot in the area with gas to sell, and police said they been called in often to referee spats over cutting in line. The station only had regular for $3.98 a gallon -- a few cents under the city average of $4.02.

The federal government waived the low-sulfur requirement for metro Atlanta gasoline. The governor's office is warning drivers that the waiver, although it is effective immediately, won't solve the gas problem overnight. There are still going to be gas shortages for several more days, the office said Tuesday.

Avoid Pump Rage; Practice Gas Line Etiquette

Long lines at the pump and the high price of gas when you can find it are creating a hostile environment at the local gas station.

As soon as you're finished filling up a long line of other drivers waits to take your spot at the pump.

Time is money and gasoline is even more money.

But the crush to fill up doesn't give drivers an excuse to abandon common courtesy.

Here are a few rules that might help you keep your sanity while waiting for fuel:

1. Get in line - If there's nobody behind you it's OK to hover and see which line is moving fastest, but as soon as somebody else pulls into the lot you must pick a line and pull into place.

2. Use credit - While people are waiting it slows things down when somebody strolls inside and pays cash, so use your credit or debit card.

  • SOUND OFF: Tell Us Your Gas Line Etiquette Rules
  • 3. Park it to go inside - If you're at a convenience store and you have to go inside to make an additional purchase, pull away from the pumps and use the store's parking lot.

    4. Keep it clean - Cleaning windshields is acceptable while pumping fuel, but not after. The same goes for oil checks and other maintenance.

    5. Be patient - The person in front of you may not know how to use that particular station's pumps; give them the benefit of the doubt.

    6. No confrontations - OK, there are going to be line-breakers; some people are just like that. Forget it. Let it go. It's just not worth the effort to confront them and put yourself in danger.

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