1125 Sanctuary Parkway
Alpharetta, GA 30004
9:00 a.m. Friday, Oct. 4, 2013
Sales | Retail
This 3CX Advanced Training Workshop is open to all active 3CX Partners who have successfully achieved 3CX Certified Pro / Partner status and/or who have already successfully deployed commercial licenses of 3CX. Training is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations. Prerequisites: Knowledge of Microsoft networking technology and concepts, and preferably 3CX Certified Pro certificate or demonstrable proven ability to sell and install basic 3CX systems. This training scheme will enable you to:Understand further the mechanisms of IP phone Provisioning with 3CXEvaluate options available for defining extension behaviourUnderstand 3CX software phone configurationDevelop full understanding of complexities of remote extensions including strategies to deploy them in a simple mannerAdditional Points of Interest
Understand what to look for in order to deliver some support for phones and providers that are not in the formal supported device and provider listsSet up a full blown intelligent dial plan as well as source identification strategies for DID/DDIGet to grips with set up of Internet gateways and diagnosis of issues impacting proper provider or SIP trunk setupMeet with the 3CX team to discuss sales and marketing throughout the dayTraining Agenda09:00 - Welcome.09:15 - Brian Conway, Channel Manager at 3CX, will be presenting the latest 3CX Phone System10:00 - 3CX Advanced Training Workshop delivered by Kevin Attard Compagno, 3CX Technical Support Services Manager. This session will cover the following topics: Advanced IP phone Provisioning Time, Time Zone, DST SettingsCustomizing an already existing templateCloning a template for particular needsDHCP Server Settings & Option 66If you need TFTPForwarding Rules Forwarding to Outside Numbers (including "rebound")Retaining Original CallerID3CX Phone - Softphone LAN ConfigWAN Config with and without tunnelIssues with multiple Sound Cards (USB handset)12:30 - Lunch, provided by 3CX13:15 - 3CX Advanced Workshop continued External Extensions DirectTunnelPhones not in devices.xml, and relation to PBX delivers Audio, ReInvites, Replaces, etc.3CX APIs and FunctionalityOutbound Rules Full Blown Dial PlanRouter Configuration Port ForwardingDisabling of SIP ALG / HelperStatic Public IP AddressSTUN-less operation14:30 - Break14:45 - 3CX Advanced Workshop continued Non-GUI Providers Difference between Registration and TrunkOutbound Parameters Full SpielHow to add extra template manuallySource ID for DIDE164 for Outlook DiallingLicense Activation Issues Change in Network Topology triggers reverting to freeRouting and Remote Access - incompatible with 3CXWiresharkLogging Information16:30 - Q&A and wrap-upCancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to five days before the event at no charge by contacting the organiser or us.
Booking Reference: Upon your arrival to the 3CX training complex, please have your booking reference to hand.
Fees: There is no charge for attending the 3CX training events. For late cancellations and non-attendance, 3CX reserves the right to invoice the Partner the sum of $50.00 There are limited number of seats, book yours as soon as possible!New and existing 3CX Partners have participation priority.
3CX Advanced Training - Atlanta, Georgia - 4th October, 2013 0.00 3CX Advanced Training - Atlanta, Georgia - 4th October, 2013 0.00